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SHIPPING
Free shipping on orders over $99. We ship discreetly in plain boxes so no one will know what is inside. No markings or indication of package contents. Return address will come from “IGH Focus”
DISCRETE BILLING
All amounts charged by credit card will be show "IGH Focus" as the billing entity.
RETURN POLICY
With the intimate nature of many of our products, you will understand why most are not returnable once they have been opened. For sanitary purposes, all sales are final.
Be sure to read the product descriptions/dimensions closely before making your purchase. Contact us if you have any questions.
Before you buy, if you have any questions or want to discuss your selection, please send us an email on the contact form. We want to help you choose the right product the first time.
PRODUCT GUARANTEE
We offer a 60 day manufacturer defect guarantee.
If a product arrives and is damaged or exhibiting a manufacturer defect, we will replace it with the same or equivalent item for free. No shipping fee for the replacement.
If an item stops working or breaks after the 60 day time frame, please contact the manufacturer directly.